Consumers today pride themselves on being savvy on all aspects of buying decisions including brand awareness, value added products and services, and solid performance guarantees. We are providing these FAQS as reference to insure that you receive the best swimming pool, spa or deck finish for your upcoming investment in building or renovating your personal water feature, be it a pool, spa or fountain.
How do I select the water color for my pool?
Whether you prefer the sparkling waves of the tropics, the cool, still waters of a mountain lake, or a storm front over the depths of the ocean, SGM, Inc. has a water color to suit your design. Make your pool, spa, or water feature true to the environment you envision with the variety of water shades available. Choose a tone and a mood to find the perfect color for your swimming pool, spa, or water feature. Visit our
Water Color Gallery to find your perfect shade among the Light Blue, Teal/Green, Medium Blue, Gray, Dark Blue and Black water colors from our new
Diamond Brite® Jewels series
, Diamond Brite® Watercolor series, our
Diamond Brite® line of pool finishes, the natural pebble finishes from
River Rok®, Durazzo™ polished marble finishes, and
Ultra Pearl Brite™ high performance finishes.
The depth of your pool will also factor into your color selection. The water on a sun shelf, beach entry or steps will have a much lighter color than the deep end of your pool. Blue toned water will be achieved by using pool finishes with a base color of white, blue or gray. Blue-green toned water can be achieved with green, tan, black or brown bases. One other item to remember is that light finishes will keep the pool water cooler, while darker finishes absorb and hold the heat keeping the pool water warmer.
Where do I find start-up instructions for my pool?
The INITIAL FILL, BALANCING & OPTIMUM POOL and SPA WATER CHEMISTRY CONDITIONS may be found online
here, or also on product packaging, product information sheets and warranty cards.
How long should I wait before I can put in my pool cleaner?
Wheeled devices should not be used in the pool until after 28 days. Putting a wheel cleaner in the pool prematurely can cause wheel marks/ tracks to show up on the pool finish.
How long should I wait before I can add salt to my pool?
“NO SALT SHOULD BE ADDED FOR 28 DAYS “National Plasterers Council, NPC Start Up Card, September 2012 edition.
How long should I wait until I use my newly filled pool?
We recommend that you wait until the pool is completely finished, filled and that the water is chemically balanced to start enjoying it, typically three days. National Plasterers Council, NPC Start Up Card, September 2012 edition.
Why does my pool watercolor look different than I expected?
There are many factors that influence the final pool water color including: your point of view, pool depth, time of day or night, sun exposure, lighting placement, trees and landscaping, decking material and water features such fountains, bubblers, waterfalls, deck jets, etc. Water chemistry and filtration can also affect the water color. These variations in color are considered a normal enhancement to your pool water.
How should I ‘winterize’ my pool?
Winterization of your pool may be required if your pool water is subject to freezing winter temperatures in the region you live in dictates that you must winterize your pool. Your pool service professional may recommend that the pool should be drained as part of the winterization process, which often results in the exposing of the finish to the harsh environment for long periods of time. As a result, there is a high risk of experiencing cracking, delamination and/or debonding of the finish due to freeze / thaw process, which is not covered by your warranty. We strongly advise you to ask your local certified pool professional as methods may vary by Region.
How do I register my pool warranty?
Simply visit our
Warranty page to register today!
